Privacy & Security

Bugarttia Privacy Policy

This privacy policy explains how Bugarttia handles personal data when you visit our website, order a product, contact us or apply as a partner or team member. We keep it short and clear: we only collect what we need, and we handle it with care.

Last updated: 10 November 2026.

Who we are

Bugarttia is the trading name of Бугартия ЕООД (Bugarttia EOOD), a company registered in Sofia, Bulgaria, EIK 205357661, VAT number BG 205357661. We are the controller of the personal data described in this policy. For any question about privacy, contact us at info@bugarttia.com.

What data we collect

Contact details: your name, email address, phone or WhatsApp number, country and city or region.
Order details: your delivery address, the products you order and the payment status. Payments are handled by our payment providers; we do not store your full card details.
Application details: the answers you give in our “Start with Bugarttia” form, such as your interest, experience and availability, and your gender only if you choose to share it.
Messages: what you send us by email, through social media or through our forms.
Website use: your IP address, browser, device and the pages you visit, collected through cookies (see below).

Please do not send us more personal data than we need to answer your question.

Why we use your data

To process and deliver your orders (performance of a contract).
To answer your questions and handle your application as a partner, developer or team member (steps before a contract, or our legitimate interest).
To put you in touch with a Bugarttia partner in your region, if you ask for this.
To send you news about Bugarttia, only if you have ticked the box for this (consent). You can unsubscribe at any time.
To keep our website and Shopify stores safe and working well (legitimate interest).
To meet our legal obligations, for example for tax and accounting (legal obligation).

Who we share your data with

Bugarttia does not sell, rent or trade your personal data. We only share it when this is needed for the purposes above:

Shopify, which hosts our website and the partner stores, and our payment and delivery providers.
The Bugarttia partner in your region, so they can deliver your order or answer your questions.
Our own team in Sofia and Manila, which manages the stores and the AI tools.
Government authorities, if the law requires this.

Data outside the European Union

Some of these parties, such as Shopify and our team in Manila, may process data outside the European Union. In that case we use appropriate safeguards, such as the standard contractual clauses of the European Commission.

How long we keep your data

We keep personal data only as long as we need it for the purpose for which we collected it. Order data is kept as long as tax and accounting law requires. Applications that do not lead to cooperation are deleted within 12 months, unless you ask us to keep them longer.

Your rights

You have the right to access, correct or delete your personal data, to restrict or object to its use, and to receive your data in a portable format. If you gave consent, you can withdraw it at any time. Send your request to info@bugarttia.com. If you are not satisfied with our answer, you can file a complaint with the Bulgarian Commission for Personal Data Protection (www.cpdp.bg) or with the data protection authority in your own country.

Cookies

Our website runs on Shopify. Shopify places cookies that the store needs to work, such as your shopping cart and your cookie choices. Other cookies, for example for statistics, are only placed after you give permission in the cookie banner. The most important cookies are:

Cookie name	Description
cart	The content of your shopping cart
_tracking_consent	Your cookie choices
localization	Your country and language
secure_customer_sig	Keeps you logged in to your customer account
keep_alive	Keeps your session active while you browse
_shopify_y	Statistics: recognises returning visitors (only with your permission)
_shopify_s	Statistics: groups the pages of one visit (only with your permission)

You can change your cookie choices at any time, or block cookies in your browser settings. Some parts of the website may then not work properly.

Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. Our website and stores use a secure (HTTPS) connection, and only people who need your data for their work can access it.

Changes to this policy

We may update this privacy policy, for example when our services change. The date at the top shows when it was last updated. We recommend checking this page from time to time.